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0114 241 2995
Photographs on our website are provided to assist you in identifying the products you require. We endeavour to ensure that the digital representations are as accurate as possible, but please be aware that some variations may exist between the colour displayed on your monitor and the actual colour of the item in queston.
FORMATION OF CONTRACT
The contract is created upon delivery of the goods. All contracts to supply are made under Scottish, British and European law.
The receipt by you of an order confirmation does not constitute acceptance of an order. Prior to our acceptance of an order, we may need to verify relevant information. We reserve the right at any time after receipt of your order to accept or decline your order, or any portion thereof, even after your receipt of an order confirmation, for any reason. We also reserve the right to limit the order quantity on any item and to refuse service to any customer without prior notification.
We pride ourselves in the service we provide, however, we are human and it is possible that errors exist in our online database. Quotations given are in good faith but are subject to availability. If we are unable to supply goods for which we have received payment, will will inform you of this and provide you with a full and prompt refund.
In the event that goods are advertised at an incorrect price, we reserve the right to refuse or cancel orders, regardless of whether you have received an order confirmation email, and whether your payment has been received. In such an event we shall of course provide you with full and prompt refund.
PRICING & PAYMENT
Our payments system uses Pounds Sterling for all transactions. Your credit card company will convert our Pounds Sterling charge into your home currency on your credit card statement. This price may vary slightly from the advertised price due to exchange rate fluctuations.
All bought from within the UK include VAT (Value Added Tax) which on new items is currently 20% of the value.
Full payment is required prior to dispatch. We accept payment by credit/debit card, PayPal, and cheques drawn on a U.K. bank. Cheques must be made payable to "Argentum Ltd".
If payment is not received within 14 days the order will be cancelled.
Where an order is shipped outside of the European Union, VAT (Value-Added Tax) will not be charged.
It is the customer's responbility to ensure that their supplied address details are correct at the time of purchase as we cannot be held responsible for incorrect or non-delivery due to customer error.
We will use our best endeavours to comply with any delivery agreed but will be not be liable for any delay in delivery caused whatsoever beyond our control.
For shipments made to destinations outwith the European Union, import duties may apply. Import duties are the responsibility of the purchaser. We would advice you to contact your local authorities for further information.
All packages are safely wrapped with appropriate packing materials. In the unlikely event of breakages in shipping, please notify us within 7 days. We will supply replacements free of charge, or if we are unable to replace the items, a full refund to the value of the damaged item(s).
Import duties are solely the responsibility of the purchaser. Certain import duties may apply for orders shipped outside the European Union. In our experience US Customs, for example, has an import duty of around 6% when they charge, but quite often you may not be charged at all. For further information we recommend that you contact your local authorities.
You may cancel your order prior to shipment or within 7 working days of delivery. (Working days exclude weekends and public holidays). Notification of cancellation must be in written form (by letter or email), notification by telephone is not sufficient. This is in accordance with the Distance Selling Regulations 2000. Notification of cancellation may be sent via email to silverpieces.co.uk">email@example.com, or by post to Vintage silver Pieces, c/o Argentum Ltd, Windsor Street, Sheffield, S47WB, United Kingdom.
If you choose to cancel your order, the goods must be returned to Vintage silver Pieces. Returned goods must be suitably packed to help ensure their safe return. We request that the original packing materials are used for this purpose. Where goods are returned for reasons other than loss, damage, or error on our part, you are liable for the return shipping costs. We ask that the goods are returned within 14 days. If you fail to return the goods, we reserve the right to charge for the cost of collecting the goods, and you are legally obliged to make them freely available for collection.
When an order is cancelled according to the procedure described above the full purchase and shipping costs will be refunded to the you. This refund will be made promptly, and certainly within 30 days, as is required by law. Refund will be made via the same medium as was used for payment (e.g. cheque or credit card).